Date(s) - 09/23/2021
8:00 am - 4:00 pm
Public safety dispatchers are trying to do the same job as those they dispatch from two very different locations and perspectives. They often have separate rules, dissimilar shifts, and neither entity truly understands the other. Taught by veteran police officer and dispatch trainer Betsy Brantner Smith, this interactive, multi-media training course will give dispatchers, supervisors, and managers the insight they need to bridge the gap between line personnel and the dispatchers and call-takers that support them.
This one day workshop will help you see, hear and feel what is happening on both sides of the microphone and recognize that the actions, instincts, and expertise of a good dispatcher can play a vital role in police officer safety and survival. Dispatchers, cops and managers will learn how to bring both sides together to work as a team.